La télémédecine est-elle légale au Maroc ?

Oui, la télémédecine au Maroc est encadrée par la loi 131-13 relative à l'exercice de la médecine. Cette loi reconnaît la téléconsultation, la téléexpertise et la télésurveillance médicale. Les médecins exerçant la télémédecine doivent être inscrits au Conseil National de l'Ordre des Médecins du Maroc (CNOM).

Quelles plateformes de télémédecine fonctionnent au Maroc ?

Dabadoc et Vezeeta sont les deux principales plateformes de prise de rendez-vous et de téléconsultation au Maroc. Dabadoc propose des consultations vidéo avec des médecins marocains agréés. Des applications comme Livi (présente dans certains pays arabes) commencent aussi à être disponibles. Les tarifs de consultation vidéo vont de 150 à 500 DH selon la spécialité.

Combien coûte une téléconsultation avec un médecin marocain ?

Une téléconsultation avec un médecin généraliste coûte entre 150 et 250 DH. Les spécialistes (dermatologue, cardiologue, psychiatre) facturent entre 300 et 500 DH par session vidéo. Ces tarifs sont comparables aux consultations en cabinet, avec l'avantage de la disponibilité immédiate depuis l'étranger.

Peut-on obtenir une ordonnance électronique via une téléconsultation au Maroc ?

Les médecins marocains peuvent émettre des ordonnances lors d'une téléconsultation, mais leur valeur légale dans les pharmacies marocaines reste soumise à la pratique locale. La loi 131-13 prévoit des dispositions pour l'ordonnance électronique mais leur application n'est pas encore pleinement standardisée. L'ordonnance est généralement envoyée par email ou via la plateforme.

Quelles spécialités médicales sont disponibles en téléconsultation au Maroc ?

Les spécialités les plus disponibles en téléconsultation au Maroc sont la médecine générale, la dermatologie, la psychiatrie, la nutrition et la pédiatrie. La cardiologie et la gynécologie sont aussi proposées sur certaines plateformes. Les spécialités nécessitant un examen physique (chirurgie, ophtalmologie complète) restent limitées à la consultation présentielle.

Quelles sont les limites légales de la télémédecine au Maroc ?

La loi 131-13 interdit la prescription de certains médicaments (psychotropes, stupéfiants) via téléconsultation. Les urgences vitales ne peuvent pas être traitées à distance. La téléconsultation ne remplace pas le bilan biologique ou l'imagerie médicale. Un médecin ne peut pas établir de certificat médical officiel (arrêt de travail, aptitude) sans examen physique.

La téléconsultation avec un médecin marocain est-elle remboursée par la CNSS ?

À ce jour, les téléconsultations ne sont pas encore remboursées par la CNSS ou l'AMO de façon systématique au Maroc. Des expérimentations de remboursement sont en cours dans le cadre de la réforme de la protection sociale. Il est conseillé de vérifier avec sa mutuelle ou assurance complémentaire si une prise en charge est prévue. Les MRE couverts par une assurance santé européenne peuvent parfois obtenir un remboursement partiel.

Telemedicine Morocco: Remote Doctor Consultation for Your Relatives

Telemedicine in Morocco is governed by Law 131-13 promulgated by Dahir No. 1-15-26 of 19 February 2015 (Official Gazette No. 6342 of 19 March 2015), supplemented by implementing Decree 2-18-378 (published) and ministerial order 2-21-640 (August 2021) specifying the technical modalities. For MRE, this development allows consulting a Moroccan doctor for a relative remaining in Morocco, without requiring physical travel. In 2026, Dabadoc and Vezeeta platforms are the main active ones in Morocco.

Costs & fees

GP teleconsultation	150-250 MAD
Specialist teleconsultation	300-500 MAD
Pediatrician teleconsultation	200-350 MAD
Dabadoc/Vezeeta account	Free	Pay per consultation

Timeline

Immediate to 48 hours

Online appointment booking

15-30 minutes

Teleconsultation duration

Immediate after consultation

Electronic prescription receipt

3 months

Electronic prescription validity

Legal framework for telemedicine in Morocco

Law 131-13 promulgated by Dahir No. 1-15-26 of 19 February 2015 (Official Gazette No. 6342 of 19 March 2015) on the practice of medicine in Morocco authorizes telemedicine acts under conditions: the doctor must be registered with the National Council of the Order of Physicians of Morocco (CNOM), the consultation must comply with usual ethical rules, and a medical report must be established. The implementing Decree 2-18-378 (published) and ministerial order 2-21-640 (August 2021) specify the technical and medical data security modalities. Check for updates at sgg.gov.ma.

💡 Tip — Verify the consulted doctor is registered with the CNOM before any teleconsultation. The register is consultable on medecin.ma.

⚠️ Warning — Telemedicine in Morocco does not replace a physical consultation for emergencies or acts requiring clinical examination.

Active platforms: Dabadoc and Vezeeta

Dabadoc (dabadoc.com) is the leading platform in Morocco with more than 5000 doctors in 200 cities. It offers in-person appointment booking and video teleconsultation. Vezeeta (vezeeta.com) is a regional platform with about 1000 Moroccan doctors. Both platforms allow video consultation, medical chat and electronic prescription.

💡 Tip — Dabadoc offers a filter by specialty and city to find a doctor near your relative's home in Morocco.

Organizing a video consultation from abroad

An MRE can organize a teleconsultation for their relative in Morocco in two ways: either the relative consults alone from Morocco via smartphone, or the MRE participates from abroad as a third party (with the doctor's agreement). Only a stable internet connection (4G is sufficient), a smartphone or tablet, and an account on the chosen platform are needed.

💡 Tip — Some Dabadoc doctors speak darija (Moroccan Arabic), French and sometimes Dutch or Spanish.

Electronic prescription and validity

Following a teleconsultation, the doctor can issue an electronic prescription (electronically signed PDF) valid in Moroccan pharmacies partnered with the platform. In 2026, electronic prescriptions via Dabadoc are accepted in more than 500 partner pharmacies. Electronic prescriptions are valid for 3 months in Morocco.

💡 Tip — Ask the doctor to send the prescription by email in addition to the PDF on the platform.

⚠️ Warning — Class I medications (psychotropics, narcotics) mandatorily require a secure paper prescription.

Rates and available specialties

Teleconsultation rates vary by specialty: general practitioner 150-250 MAD, specialist (cardiologist, dermatologist, psychiatrist) 300-500 MAD, pediatrician 200-350 MAD. Most available specialties in telemedicine: dermatology, psychiatry/psychology, general pediatrics, endocrinology, chronic disease monitoring.

💡 Tip — Telemedicine is particularly suitable for monitoring chronic diseases: diabetes/hypertension prescription renewal, treatment adjustment, biological analysis results.

In depth

Telemedicine in Morocco is governed by Law 131-13 promulgated by Dahir No. 1-15-26 of 19 February 2015 (Official Gazette No. 6342 of 19 March 2015). The implementing Decree 2-18-378 (published) and ministerial order 2-21-640 (August 2021) specify the technical and medical data security modalities. Check for regulatory updates at sgg.gov.ma. In 2026, the Moroccan Ministry of Health is working on a national telemedicine reference framework (RNT) that should standardize practices and eventually allow reimbursement of teleconsultations via AMO. For MRE in Europe, Moroccan telemedicine opens a concrete possibility of remote medical monitoring for elderly parents in Morocco.

❌ Common mistakes to avoid

✕Thinking any video conferencing app (WhatsApp, Zoom) constitutes a legal teleconsultation: must use an approved platform
✕Attempting to obtain a prescription for narcotic medications via teleconsultation: illegal and refused by all serious doctors
✕Not verifying the doctor's CNOM registration before consultation

🔗 Official links and resources

Dabadoc Morocco

Appointment and teleconsultation platform, more than 5000 doctors

Vezeeta Morocco

Regional telemedicine platform with Moroccan doctors

National Council of the Order of Physicians

Official register of doctors authorized to practice in Morocco

Secretariat General of Government

Official regulatory texts, decrees and ministerial orders (sgg.gov.ma)

❓ Frequently asked questions

Is telemedicine legal in Morocco?＋

Yes, telemedicine in Morocco is regulated by Law 131-13 on the practice of medicine. This law recognizes teleconsultation, tele-expertise, and medical tele-monitoring. Doctors practicing telemedicine must be registered with the Moroccan National Medical Council (CNOM).

Which telemedicine platforms operate in Morocco?＋

Dabadoc and Vezeeta are the two main appointment booking and teleconsultation platforms in Morocco. Dabadoc offers video consultations with licensed Moroccan doctors. Apps like Livi (present in some Arab countries) are also starting to become available. Video consultation fees range from 150 to 500 MAD depending on the specialty.

How much does a telemedicine consultation with a Moroccan doctor cost?＋

A teleconsultation with a general practitioner costs between 150 and 250 MAD. Specialists (dermatologist, cardiologist, psychiatrist) charge between 300 and 500 MAD per video session. These rates are comparable to in-office consultations, with the added benefit of immediate availability from abroad.

Can I get an electronic prescription through a telemedicine consultation in Morocco?＋

Moroccan doctors can issue prescriptions during a teleconsultation, but their legal validity at Moroccan pharmacies remains subject to local practice. Law 131-13 includes provisions for electronic prescriptions but their implementation is not yet fully standardized. The prescription is generally sent by email or through the platform.

Which medical specialties are available for teleconsultation in Morocco?＋

The most available specialties for teleconsultation in Morocco are general medicine, dermatology, psychiatry, nutrition, and pediatrics. Cardiology and gynecology are also offered on some platforms. Specialties requiring physical examination (surgery, full ophthalmology) remain limited to in-person consultations.

What are the legal limits of telemedicine in Morocco?＋

Law 131-13 prohibits the prescription of certain medications (psychotropics, narcotics) via teleconsultation. Life-threatening emergencies cannot be managed remotely. Teleconsultation does not replace biological testing or medical imaging. A doctor cannot issue official medical certificates (sick leave, fitness) without a physical examination.

Are telemedicine consultations with a Moroccan doctor reimbursed by CNSS?＋

To date, teleconsultations are not yet systematically reimbursed by CNSS or AMO in Morocco. Reimbursement experiments are underway as part of the social protection reform. It is advisable to check with your mutual or supplementary insurance whether coverage is provided. MREs covered by European health insurance may sometimes obtain partial reimbursement.

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Telemedicine in Morocco: Consult a Doctor for Your Family Remotely