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Customs & Logistics

Sending a Parcel to Morocco from Abroad: Customs, Limits and Carriers

Sending a parcel to Morocco from France, Belgium or Canada involves specific customs rules. Thresholds, duties, prohibited contents and carriers: everything MRE need to know.

Last updated: October 2026 · Written and verified by the LesMRE editorial team

🕐 8 min read📋 4 steps✅ Verified content 2026

Sending a parcel to Morocco seems straightforward. In practice, Moroccan customs rules apply from the moment the parcel crosses the border, and carriers do not always clearly explain what the recipient will need to pay. This guide covers applicable thresholds, duties, prohibited contents and the types of carriers (postal, express, groupage) used from those countries.

Costs & fees

International postal parcel 500g (from France)Rate published by the postal operatorPostal operator of the sending country
Express parcel 1kg (from France)Rate published by the carrierSee the carrier's website
Moroccan customs duties (>MAD 1,250)Depending on the nature of the products: see douane.gov.maCalculated by customs
Groupage (from France)Rate published by the carrierRate set by the carrier

Timeline

Depending on the carrier
Postal serviceExcluding customs clearance time
Depending on the carrier
Express carrierCustoms clearance included in service
Depending on the carrier
Groupage / specialist carrierDepends on departure frequency
Variable
Customs hold (>MAD 1,250)ADII notifies the recipient
1

The Moroccan customs threshold

Morocco applies a customs threshold on personal parcels received from abroad. The value of the parcel must not exceed MAD 1,250 to benefit from exemption from import duties and taxes. This threshold applies to isolated family shipments with no commercial character in nature, number or quantity. It does not apply to commercial imports, even when packaged as gifts. Above MAD 1,250, import duties and taxes apply depending on the nature of the products: their amount is calculated with customs (douane.gov.ma).

💡 Tip: Declare the actual value of the goods on the CN22 or CN23 form.

⚠️ Warning: The MAD 1,250 exemption is reserved for isolated shipments with no commercial character: it does not extend to multiple shipments that the same recipient receives from the same sender.

2

Prohibited and restricted contents

Certain products are prohibited from import to Morocco or subject to specific restrictions. Prohibited: war weapons and ammunition, narcotics, counterfeit goods, items contrary to public morals and public order. Restricted: threatened species (CITES certificate), medicines (medical documents for personal use; authorisation of the Moroccan Medicines and Health Products Agency for any other use), plant products (phytosanitary certificate from ONSSA), animals and animal products (veterinary certificate from ONSSA), more than one unit of telecommunications equipment (ANRT type approval).

💡 Tip: For medicines for personal use, the medical documents (medical certificate, prescription) must be produced on import.

⚠️ Warning: Drones are products subject to an import licence; more than one unit of telecommunications equipment requires ANRT type approval.

3

Carriers and delivery times

Depending on their country of departure, MRE use postal services, express carriers, Morocco-specialist carriers or groupage companies. Fares, delivery times and delivery conditions are published by each carrier on its official website.

💡 Tip: Tracking and insurance conditions are to be checked with the carrier before shipping.

4

Preparing your shipment

The MAD 1,250 exemption is assessed on the value of the goods sent (douane.gov.ma). Business and groupage offers are described by each carrier on its official website.

⚠️ Warning: The value declared on the customs form must be the actual value of the items.

In depth

The MAD 1,250 exemption applies to isolated family shipments with no commercial character whose value does not exceed that amount (douane.gov.ma).

❌ Common mistakes to avoid

  • ✕Under-declaring the value of goods on the CN22/CN23 form
  • ✕Splitting an order into multiple parcels to stay below the threshold
  • ✕Including medicines without the medical documents (certificate, prescription)
  • ✕Choosing a carrier without verifying their Morocco distribution coverage
  • ✕Forgetting to photograph the contents before sealing in case of a dispute
  • ✕Not factoring customs clearance time into the stated delivery times

🔗 Official links and resources

❓ Frequently asked questions

What is the customs threshold for a parcel sent to Morocco?＋

Family shipments received by postal parcel are admitted free of import duties and taxes provided they have no commercial character and their value does not exceed MAD 1,250. Above that, duties and taxes apply depending on the nature of the products.

Can you split an order into several small parcels to stay under the threshold?＋

No. The MAD 1,250 facility is reserved exclusively for isolated shipments with no commercial character and cannot be extended to multiple shipments that the same recipient may receive from the same sender (douane.gov.ma).

Where can you find carrier rates for sending a parcel from France to Morocco?＋

The rates, delivery times and conditions of each carrier (postal services, express carriers, Morocco-specialist carriers, groupage companies) are published on their official websites.

Can you send medicines in a parcel to Morocco?＋

The rules for importing medicines should be checked with customs (douane.gov.ma). Importing medicines for any use other than personal use requires the authorisation of the Moroccan Medicines and Health Products Agency and payment of duties and taxes.

What value should you declare on the CN22 customs form?＋

The actual value of the goods must be declared on the customs form (CN22 or CN23).

How long does customs clearance take in Morocco?＋

For parcels under the threshold (less than MAD 1,250), customs clearance is generally transparent for the recipient. For parcels exceeding the threshold, customs clearance follows Moroccan customs procedure, which adds a delay not included in the delivery times announced by carriers.

Can drones be sent in a parcel to Morocco?＋

Drones (remote-controlled unmanned flying objects) are products subject to an import licence in Morocco, including toy models. The rules should be checked with customs (douane.gov.ma).

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